These Terms cover Noedal's business compliance platform. The entity and services identified in your accepted order or agreement govern that purchase. Noedal Inc. operates the public website and customer-account service.
Existing accepted orders and accrued rights are not retrospectively changed by this update. Material contractual changes require the notice described below. Mandatory local rights take priority over inconsistent wording.
Agreement and authority
Use the service only if you are at least 18 and authorized to act for your organization. An employee invitation does not itself give purchasing, sharing or filing authority. You must provide accurate information and protect account credentials.
These Terms, the applicable order, and referenced policies apply together. A specifically negotiated agreement governs a conflict for its subject matter. A data-processing agreement governs instructed processing of personal data; the Privacy Policy is a notice, not bundled consent to optional processing.
What the service does
Noedal supports product records, market-readiness screening, document and label workflows, collaboration, safety reporting and regulatory preparation. A subscription covers only the services and markets specified in the order.
Screening and AI output can be incomplete or incorrect. Review extracted data and proposed text before relying on them. A prepared document, queued runner task or payment is not a completed authority submission or regulatory approval. Government systems, qualified assessors and applicable laws determine their own requirements.
Managed by Noedal services require an agreed scope and authorized staff access. Regulatory representation, professional advice, testing and qualified safety-assessor sign-off apply only where expressly agreed. Nothing here disclaims duties Noedal has actually accepted or that the law imposes.
Your records and instructions
You are responsible for the accuracy, provenance and authorized use of the material you provide, and for necessary notices or lawful grounds for information about employees, consumers and business contacts.
Use role and sharing controls carefully. Only instruct filings, changes or delisting for records you are authorized to manage. Keep relevant evidence current and respond to requests for missing information. Product edits may require reassessment rather than changing an already-filed record.
Ownership and confidentiality
You retain your rights in uploaded customer content. You grant Noedal the limited rights needed to host, process, reproduce and transmit that content to provide the requested services and authorized sharing.
Confidential customer material is not made public merely because it is uploaded. Access by staff, collaborators and service providers must follow the relevant authorization and purpose. You must not disclose another party's confidential material without permission.
You retain rights in your contributions; generated output may contain third-party or unprotectable material, so exclusive ownership or non-infringement of every AI output is not guaranteed. This agreement does not authorize training general-purpose models on your confidential content.
Charges and renewal
The checkout or accepted order specifies price, currency, tax, scope, paid term, renewal method and any separate professional charges. Do not assume every market, government fee, test or assessor fee is included.
For the current annual purchase-term model, new capacity is paid upfront and has its own annual term. Purchases at different times can therefore renew on different dates. Units bought together may be administered as a quantity batch rather than one payment-provider subscription per physical product. Legacy or individually negotiated orders retain their applicable billing terms until properly reconciled or changed.
Recurring charges require the applicable authorization. Cancel future renewal through Billing or contact us if the control is unavailable; a cancellation request does not require deleting regulatory records. Manual bank transfer is available only when expressly offered and does not authorize automatic bank debits.
The Refund Policy explains cancellation and remedies. Removing a product record, closing a draft or requesting government delisting is not automatically a billing cancellation or refund. Unpaid charges may restrict new paid work after applicable notice; they do not themselves delete government records.
Acceptable use and third parties
Do not upload unlawful material, misuse personal or confidential data, impersonate others, compromise security, bypass access or capacity limits, or submit false regulatory information. Reverse engineering restrictions do not override rights expressly allowed by law.
Noedal and its licensors retain rights in the platform. External authorities, payment providers and connected services have their own terms. Noedal is not affiliated with or endorsed by an authority merely because the platform supports its workflows.
Suspension and ending services
We may restrict access proportionately for security threats, unlawful use, material breach or nonpayment, with notice and an opportunity to resolve the issue where appropriate. Urgent threats or legal restrictions may require immediate action.
Canceling renewal normally preserves access through the paid term. Termination does not erase accrued payment obligations, applicable confidentiality duties or legally retained evidence. Export needed records before access ends and contact us about required records or an orderly handover.
A regulator notification, Responsible Person appointment and subscription are distinct. Ending a commercial relationship requires the appropriate regulatory transition; Noedal does not promise that portal records can always be edited or deleted.
Service standards and liability
Noedal will provide agreed services with reasonable care and skill. Except for express commitments and rights that cannot be excluded, the software is provided as available without a guarantee of uninterrupted operation, regulatory acceptance or suitability for every use.
To the extent lawful, liability for indirect or consequential loss is excluded and Noedal's aggregate liability is limited to fees paid for the affected services in the preceding twelve months. These limits do not exclude fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or other liability that cannot lawfully be limited.
Mandatory consumer remedies, privacy rights and remedies for defective or materially misdescribed services remain available. This section does not replace stronger protection in a signed agreement or applicable law.
Disputes and governing law
Contact us first so we can try to resolve a concern. This does not suspend statutory deadlines or prevent urgent relief or a complaint to an authority.
A valid governing-law and forum clause in your accepted agreement applies. If no valid choice governs, applicable conflict-of-laws and jurisdiction rules determine the law and forum. Consumers retain any mandatory home-country protections and court rights. There is no mandatory arbitration or class-action waiver in these Terms.
Changes and contact
We give at least 30 days' advance notice of material changes to existing contractual terms, except where a shorter period is legally required or a change solely benefits you. Additional consent is obtained where required; continued use is not a substitute for legally required consent.
Noedal Inc.: 1207 Delaware Ave #754, Wilmington, DE 19806, USA. Contact legal@noedal.com or the contact form for contractual questions. The contracting entity for a separate service is identified in its order or agreement.
